Investigator Privacy Statement
Privacy Commitment
Fortrea, Inc., (formerly known as Labcorp Drug Development Inc.), which has a place of business at 8 Moore Drive, Durham, North Carolina 27709, which, together with its subsidiaries and affiliates (collectively "Fortrea", “We”, “Us” or “Our”), is committed to protecting your (“Your” or “You”) information that We may collect or which You may submit to Fortrea, including whether collected through www.Fortrea.com or other Fortrea Websites or mobile applications that also link to this privacy statement (collectively, the “Website”). For more information on the collection, use and disclosure of Your information collected via Our Website, please read the Website Privacy Policy on www.Fortrea.com.
This privacy statement (the "Privacy Statement") describes the types of information We may collect, how We may use Your information and how that information may be disclosed by Us; and Your rights in relation to Your information.
Collecting Your Information
We collect and process the following information (including Your personal data, which directly or indirectly is individually identifiable of You):
• Unique Identifiers such as Your full name, initials, signature including e-signature, online identifier, email address, telephone number (work and mobile), postal address, pager number, fax number;
• Professional or employment related information, such as Your CV/resume details, job title, institution details, professional qualifications, specialty, educational history, clinical trial experience and performance history, conflicts of interests or potential conflicts in relation to Your participation in particular clinical trials (if relevant));
• Financial information, such as Your bank account number, bank account details, information related to and required for the purposes of processing payments for services You provide to Us.
Information Collection Sources
We obtain the information listed above:
• Directly from You, such as from documents or forms You provide to Us, or preferences You express or provide when accessing or responding to Our services, surveys, questionnaires;
• Indirectly from You, such as by observing Your activity when receiving, using or accessing Our services;
• From third-parties, such as from public registries, subscription databases, central IRBs, ethic committees, regulatory authorities, clients/sponsors or other third party vendors that We use to provide services to You.
We obtain personally identifying information about You only if You voluntarily choose to provide such information via correspondence with Us or via documents or forms You provide to Us. Feedback forms used in Fortrea correspondence specifically request that You do not include personal information such as user names, passwords, social security numbers, and private health information. Correspondence conducted via Fortrea feedback forms is stored on a third-party server and then downloaded by Fortrea personnel.
We may be required by law to collect certain personal information about You or as a consequence of any contractual relationship We have with You. Failure to provide this information may prevent or delay the fulfillment of these obligations.
How We Will Use Your Information
We use Your information for the following purposes and Our processing bases are:
• Identification and authentication: We use Your identification information to verify Your identity when You conduct clinical trials, and to maintain the security of Your information. We use Your information for this purpose so that We can comply with Our contractual obligations to You, including to confirm Your ability to provide Your services and where applicable to process payments and other financial transactions for You.
• Communicating with You: We will use any of the categories of Your information when We communicate with You, for example if We wish to contact You further regarding clinical trial opportunities, to send You alerts, reminders, event registrations, surveys, questionnaires and other notices concerning Our products or services, appointments, events or news that may be of interest to You, or if You contact Us with questions. It is in Our legitimate interests to be able to provide You with appropriate responses. It is in Our legitimate interests to be able to notify You of clinical trials for which You may be suitable, provide You the alerts, reminders, event registrations, appointments, send you surveys, questionnaires or news that may be of interest to You and this allows Us to fulfill Our contractual obligations to You in this regard.
• Investigator database: We will add Your information to Our investigator database and use it, in accordance with Your preferences, to identify and notify You of clinical trial opportunities. In addition, this allows Us to fulfill Our contractual obligations to You so that We can identify and notify You of clinical trials that may be suitable for You.
• Future clinical trials: We will collect and use Your contact information and information about Your performance to help evaluate clinical studies, investigators, and institutions to be considered and contacted for future clinical trials. It is in Our legitimate interests to be able to use Your information in accordance with Your preferences, to identify and notify You of future clinical trial opportunities and to support the development and evaluation of future clinical trials. For these purposes, Your information may be disclosed to Fortrea’s affiliates, subsidiaries and third parties that conduct clinical research trials.
• Exercising rights and legal/contractual obligations: We will use any of the categories of Your information as necessary or appropriate to protect the rights, property or safety of Us or others, to fulfil our contractual obligations to You, to exercise Our legal rights where it is necessary to do so, for example to detect, prevent and respond to fraud claims, intellectual property infringement claims or violations of law or the contract that We have with You, to respond to law enforcement requests and as required by applicable law, court order or governmental regulations. It is in Our legitimate interests to use Your information for these purposes.
When We process Your information to meet Our legitimate interests (including for the purposes of communicating with You and exercising Our rights as set out above), We balance these against Your fundamental rights and freedoms and put in place safeguards to protect Your privacy.
Worldwide Transfer of Your Information
Your personal information may be transferred to, stored, and processed in a country other than the one in which it was provided including the U.S.A. (i.e., a ‘Recipient’ country). Fortrea will use approved mechanisms as required under applicable data protection laws for any such information transfer to a Recipient country. If You have questions concerning the transfer of Your information, please contact Us using the contact details set out below.
Third Parties Disclosures
We may share Your information with third parties under the following circumstances:
• Agents, contractors and business partners: We may share Your information with agents, contractors or business partners of Fortrea whether based in Your country or a Recipient country, in connection with services that these individuals or entities perform for, or with, Fortrea. We may, for example, provide Your information to agents, contractors or partners for hosting Our databases, or for data processing services such as data analytics, or so that they can mail You the information that You requested.
• Affiliates and subsidiaries: We will share Your information with Our affiliates and subsidiaries for the purpose of identifying skills, facilities and any other information relevant to the performance of services for clinical trials being conducted by Us and/or Our affiliates on behalf of Fortrea’s sponsor(s). For more information about Our affiliates and subsidiaries, please visit the Fortrea Website.
• Sponsors: We may share Your information with sponsors of clinical trials to identify skills, facilities and any other information relevant to carry out clinical trials, including compliance with contractual obligations.
• Governmental, Regulatory, Judicial, Law enforcement or other third party bodies: We may share Your information with law enforcement agencies, courts, regulators (including health regulatory authorities), government authorities, IEC, auditors or other third parties based locally or abroad, where We believe such disclosure is necessary to comply with a legal or regulatory obligation, or otherwise to protect Our rights or the rights of any third party, including to identity or locate anyone for the prevention or detection of crime or the apprehension or prosecution of offenders. You waive and hold Us harmless from any claims resulting from such disclosures and from any actions taken as a consequence of investigations by either Us or law enforcement authorities.
• Business / Asset Sale or Assignment: We may share Your information with any third party that purchases, or to which We transfer, all or substantially all of Our assets and business to which the information relates.
Information Security, Storage and Retention
We implement technical and organisational measures appropriate to the risk to Your personal information that We process. These measures are aimed at protecting the on-going integrity, availability and confidentiality of Your personal information for as long as We process Your information. However, while We take appropriate steps to safeguard the security of Your personal information, the transmission of information over the Internet is not completely secure and therefore Internet use by You for the sharing of Your personal information is at Your own risk.
We will retain and use Your information for as long as We have a relationship with You and to the extent and for a period permitted under applicable law, including as necessary to comply with Our legal, regulatory and any contractual obligations, maintain business records for analysis and/or audit purposes, resolve disputes, defend or bring any existing or potential legal claims, enforce our legal agreements and policies, protect Our rights and property and respond to any complaints regarding the services provided by You.
We will keep Your information in Our investigator database for a period of 10 years for the purposes of assessing whether You are suitable for future clinical trial opportunities and notifying You of those opportunities.
We will delete Your information when it is no longer required for any of the purposes referred to in this Privacy Statement. If there is any information that We are unable, for technical reasons, to delete entirely from Our systems, We will put in place appropriate measures to prevent further processing or use of Your personal information.
Your Rights Over Your Information
You have certain rights regarding Your personal information, subject to local law. These include the following rights to:
• access Your personal information;
• rectify the personal information We hold about You;
• erase Your personal information;
• restrict Our use of Your personal information;
• object to Our use of Your personal information;
• receive Your personal information in a usable electronic format and transmit it to a third party (right to data portability); and
• lodge a complaint with Your local data protection authority if one exists in Your country.
We encourage You to contact Us to update or correct Your information if it changes or if the information We hold about You is inaccurate. Please note that We will likely require additional information from You in order to honor Your requests.
Please note that should You request that Your information be deleted You may continue to receive materials for a short period while We are updating Our lists. Your records will then be permanently deleted from Our investigator database.
Where We have obtained Your consent to process Your information, You have the right to withdraw such consent at any time by contacting Us using the details under the section "Contact Us" below.
If You would like to discuss or exercise such rights, please contact Us at the details below.
Contact Us
Fortrea Inc., is based in the USA and is the controller responsible for the personal information that it collects and processes.
If You have any questions or concerns regarding the way in which Your information is used, please contact Us via mail at 8 Moore Drive, Durham, North Carolina 27709, marking Your letter for the attention of the Data Controller, Law Department. Our Data Protection Officer can also be contacted via email at [email protected].
A list of the Fortrea subsidiaries and affiliates that process Your personal information as described in this Privacy Statement, can be obtained from the Data Protection Officer at [email protected].
The data protection representative of the Company in the European Union is Fortrea Belgium SRL (formerly Labcorp Clinical Development SRL), Avenue du Bourget 501130 Brussels, Belgium. The data protection representative in the United Kingdom is Fortrea Development Limited (formerly Labcorp Clinical Development Limited), 5 Foundation Park, Roxborough Way, Maidenhead, SL6 3UD United Kingdom.
Updates and Changes
We may modify or update this Privacy Statement from time to time. Changes and additions to the Privacy Statement are effective from the date on which they are published.
Where changes to this Privacy Statement will have a fundamental impact on the nature of the processing of Your information, or otherwise have a substantial impact on You, We will give You sufficient advance notice so that You have the opportunity to exercise Your rights (e.g. to object to the processing).
This Privacy Statement is dated 1st May 2023.